We want to tell our users about the most effective way to get help with Apricon; contact us directly!
If you are experiencing problems using any feature of Apricon so please turn directly to us at Apricon. Messages about the problem that goes out to all the project participants is likely to get them to not even try to carry out the project expects of them in spite of the fact that the problem really does not concern them.
Our service disruptions, we always put a system message that appears at the top of our Web pages.
If error reporting is about things that are not system error handled it best with personal contact with us. Then we can, for example, adjusting the project configuration, change your rights or tell me how to go about when to use a particular function.
Sometimes our support even help when problems exist in the individual user’s IT environment, for example, if a browser is behaving poorly.